Jobs

Service Management & Leadership

• Manage the daily operations of the domiciliary care service
• Provide strong leadership, supervision, and support to care staff
• Foster a positive, professional, and values-driven culture
• Ensure effective rota planning and staffing levels to meet client needs

Quality & Compliance

• Ensure compliance with all relevant legislation, regulations, and standards
• Maintain readiness for inspections and audits
• Implement and monitor policies, procedures, and best practice
• Investigate incidents, complaints, and safeguarding concerns and take appropriate action

• Ensure that the service meets and surpasses CQC standards and the LA contract specification.
• Take full responsibility in liaison with the service manager, in relation to all aspects of the day-to-day operations of the service, ensuring that service users receive a safe, caring, stimulating, and homely environments to meet their social and health needs.
• Ensure the safeguarding of service users in our care.
• Provide hands-on, day-to-day support of the service users, ensuring that a high standard of service is provided and always maintained.
• Assist care users who need help with dressing, undressing, bathing, and toileting
• Assist care users with mobility problems and other physical disabilities such as incontinence; help in the use and care of aids and personal equipment
• Be responsible for ordering, receipt, disposal, and accurate administering of medication and the maintenance of records
• Ensure resources are managed effectively.
• Supervise junior staff where necessary
• Carry out any other duties as may reasonably be requested by the Supervisor.
• Help in the promotion of mental and physical activity of care users through talking to them, taking them out, and sharing with them in activities such as reading, writing, hobbies, and recreations.
• Make and change beds; tidy rooms and do light cleaning
• Prepare light meals, serve meals; assist care users at mealtimes if required; wash up utensils
• Read and write reports in case notes
• Act as a Senior Keyworker, assisting with the formulation of care plans in accordance with the care users’ needs and wishes
• Liaise with healthcare professionals and multi-disciplinary teams if a care user requires assistance.
• Take part in staff meetings and in training activities as directed
• Take responsibility for their own professional development by undertaking ongoing mandatory training and e-learning courses
• Abide by the Code of Conduct for Social Care Workers
• Uphold the rights, choices, dignity and the equality, and diversity of each resident with a person-centred approach.