Total Care

We aim for happy clients by treating them with respect and dignity. We give them total control over choice of carer, agree a comprehensive care plan to create the right tailor-made care package. We guarantee to create a spotless living environment for all our clients, this is the bedrock of our “total care” approach to every client.

Our care service areas are as follows:

  1. Visiting 
    This involves daily visits at different times of the day. It is common to have care visits around meal times, for example a breakfast visit, lunch visit and dinner visit.
  2. Overnight Care (Sleep-in/Waking Night)
    This is One-to-one nightly care from one of our experienced care staff. The care staff is there to assist with toileting needs, administering medication or changing position in bed. Around 1 in 3 adults over 65 who live at home will have at least one fall a year, and about half of these will have more frequent falls. Falls commonly happens at night when people are disorientated.
  3. Live-in & 24-Hour Care
    At springwood healthcare services, our clients are at the centre of all that we do. If you or a family member require a high level of support you may be considering a live-in care worker or home care worker.  For many it is a more attractive option than the upheaval of going into residential care.  A live -in care worker or home care worker can provide 24-hour care ensuring peace of mind for you, your family and loved ones.
  4. Specialist & Palliative Care

All our care workers have a minimum NVQ level 2 qualification in Health and Social Care and are thoroughly vetted and CRB-checked.

Getting started with the care process

If you are considering this as an option, we would work with you and guide you through the process of deciding on what level of service is required. We would carry out an assessment to determine the level of support you require and match you up with a suitably experienced care worker of your choice. We will offer you the opportunity to interview members of our highly experienced team to ensure the very best possible match. Home care staff do not only provide accessible support, but also companionship and friendship for many of our clients.


A – phone us on 020 8958 3234 to talk through the kind of care you need.

B – we will arrange a face-to-face meeting to talk through all those little details that make all the difference to your care package.

C – we will set up your care programme, introduce your care worker to you and ensure they know exactly what you want.

Speak to a Care Professional

If you want to Speak to a Care Professional then fill in the form and one of our carers will call you back. We always try to call you when it is most convenient for you. In some cases this may be the next business day. Alternatively you can call us on:


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Springwood Healthcare Services
36 Warrens Shawe Lane

t:  020 8958 3234
m: 07946 168671
f:  07742 359000
Monday to Sunday 10am - 5pm (all calls to be diverted to a mobile number after 5pm)

Registered Address: 36 Warrens Shawe Lane, Edgware, Middlesex, HA8 8FX | Registered No. 07065239
We are accredited and regulated by the Care Quality Commission (CQC), providing care, including specialist care, to people in their own homes. View our inspection report